Right of withdrawal and 100-day satisfaction guarantee

Last updated: 25 October 2026. HuntersMarket is operated by TakeAim ApS, CVR (Danish company reg. no.) 46288661.

1. Statutory right of withdrawal – the first 14 days

As a consumer, you have a 14-day right of withdrawal when you buy from our webshop. The period runs from the day on which you, or a person you have chosen (other than the carrier), receive the goods. If several items in the same order are delivered separately, the period runs from receipt of the last item.

Before the period expires, you must send us an unambiguous statement that you wish to withdraw from the purchase. Write to kontakt@huntersmarket.dk. Please include your order number. You may use the model withdrawal form below, but it is not mandatory. Simply not collecting the parcel is not sufficient. Your statutory right of withdrawal does not require our prior approval.

You may inspect and test the goods to establish their nature, characteristics and functioning. You are only liable for any diminished value resulting from handling beyond what is necessary, and only to the extent that the statutory conditions are met. Any deduction is determined on a case-by-case basis and justified; we do not charge a fixed return fee. Original packaging is recommended but is not a requirement for exercising the statutory right of withdrawal.

2. 100-day satisfaction guarantee – voluntary extended right of return

In addition to the statutory right of withdrawal, HuntersMarket offers private customers a total return period of 100 days from receipt. For partial deliveries of the same order, the period is calculated from receipt of the last item. Our 100-day satisfaction guarantee is this voluntary extended right of return on the terms below.

If you notify us from day 15 up to and including day 100, the right of return only applies if the item has not been damaged or deteriorated as a result of use. The item must be returned with the accessories supplied. We assess the condition of the item on a case-by-case basis and will give reasons for any rejection. This is not an unconditional right to use or wear out the item for 100 days.

You pay the return shipping yourself and arrange the return shipment yourself. When the extended right of return is used, the price paid for the returned items is refunded, but not the original delivery cost. No fixed return fee is charged.

Notify us no later than day 100 at kontakt@huntersmarket.dk, and send the item back no later than 14 days after your notification. We will refund you no later than 14 days after we have received the item and been able to check that the conditions are met. The refund is made to the original means of payment, unless expressly agreed otherwise, and without any refund fee.

The extended right of return does not limit your statutory right of withdrawal, your rights in respect of defective goods or any other mandatory rights. Changed terms do not limit rights already agreed for earlier purchases.

3. Return and refund under the statutory right of withdrawal

Send the item back without undue delay and no later than 14 days after you have informed us that you are withdrawing. You pay the direct cost of return shipping. Pack the item securely and keep proof of dispatch. You bear the risk during the return shipment.

Return address: TakeAim ApS, Alrunevej 2A, 2900 Hellerup, Denmark. Email: kontakt@huntersmarket.dk. Phone: +45 60 71 53 22.

If you withdraw from the entire purchase within the statutory period, we refund the payments, including the price of our cheapest standard delivery. The extra cost of a more expensive delivery method that you chose yourself is not refunded. We also accept returns of individual items; for partial returns, the original delivery cost is not refunded.

Refunds are made without undue delay and no later than 14 days after your notice of withdrawal. However, we may withhold the amount until we have received the item or proof that it has been sent back, whichever happens first. A lawful deduction for diminished value, justified in the specific case, may be made. We use the same means of payment as for the purchase, unless you expressly agree otherwise, and we do not charge a refund fee.

4. Exceptions

Goods made to your specifications or clearly personalised are excluded from the statutory right of withdrawal and from our voluntary extended right of return. The voluntary right of return does not apply to business purchases unless otherwise agreed. Statutory consumer rights are not affected.

5. Right to complain about defects (statutory warranty)

As a consumer, you generally have a 24-month right to complain about defects from delivery under the Danish Sale of Goods Act (købeloven). In the event of a defect, you may, subject to the statutory conditions, be entitled to repair, replacement, a proportionate price reduction or cancellation of the purchase.

You must complain within a reasonable time after discovering the defect. A complaint made within two months of discovery is always in time. Contact kontakt@huntersmarket.dk with a description of the problem and, if possible, your order number and photos.

For a justified complaint, we cover the necessary shipping costs. Please contact us about the shipment first. Damage caused by incorrect use or normal wear and tear is not in itself a defect for which we are liable. This does not mean that the right to complain about other, unrelated defects lapses. The terms of our 100-day right of return do not apply instead of the statutory right to complain about defects.

Consumers in other countries are also entitled to the mandatory rights that apply to the purchase.

6. Model withdrawal form

Only complete and return this form if you wish to exercise the right of withdrawal.

To TakeAim ApS, Alrunevej 2A, 2900 Hellerup, Denmark, kontakt@huntersmarket.dk:

I/We hereby give notice that I/we wish to exercise the right of withdrawal in respect of my/our contract of sale for the following goods: __________
Ordered on/received on: __________
Name of consumer: __________
Address of consumer: __________
Signature of consumer (only if this form is submitted on paper): __________
Date: __________